What is a quote?
A quote (also called a quotation or price quote) is a document you send to a potential client that states the exact price you will charge for a specific job or project. Unlike an estimate — which is an approximation — a quote is a firm commitment. Once the client accepts your quote, you are expected to deliver the work at the stated price.
Quotes are used across nearly every industry: construction, trades, freelancing, consulting, IT services, marketing agencies, event planning, and more. Any time a client asks "how much will this cost?" and you give them a definitive answer in writing, that's a quote.
Quote vs estimate vs proposal
These three documents are related but serve different purposes:
- Quote — a fixed-price commitment for a defined scope of work. The client knows exactly what they'll pay. Best when the scope is clear and you've assessed the job.
- Estimate — an approximate price that can change. Used when you can't fully assess the work upfront — for example, a repair job where you won't know the full extent until you start. Learn more in our estimate template guide.
- Proposal — a detailed document that sells your approach, not just prices it. Includes your methodology, timeline, team, case studies, and pricing. Used for competitive bids and complex projects. See our proposal guides.
For a deeper comparison, read quote vs estimate vs invoice.
What to include on a professional quote
A complete, professional quote should include these elements:
- Your business details — business name, logo, address, phone number, email, website, and any license or registration numbers. This goes at the top.
- Client details — the client's name, company name, address, and contact information.
- Quote number — a unique reference number (e.g., QT-001, QT-2026-001) for tracking and record-keeping.
- Quote date — the date you're issuing the quote.
- Validity period — how long the quote is valid (e.g., "Valid for 30 days" or "Expires: April 16, 2026"). This protects you from cost changes.
- Scope of work — a clear, detailed description of what you will deliver. Be specific about inclusions and exclusions.
- Line items — each component of the job listed separately with description, quantity, unit price, and line total. Separate materials from labor.
- Subtotal — the sum of all line items before taxes or discounts.
- Taxes — applicable sales tax, VAT, or GST with the rate and amount.
- Discounts — any discounts applied, with the amount or percentage shown clearly.
- Total price — the final amount, prominently displayed.
- Payment terms — deposit requirements, payment schedule (e.g., 50% upfront, 50% on completion), accepted payment methods.
- Terms and conditions — what happens if scope changes, cancellation policy, warranty, and any other conditions.
- Acceptance signature line — a place for the client to sign and date, formally accepting the quote.
Step-by-step: Create your quote
Step 1: Add your business details
Place your business name and logo at the top of the document. Include your full address, phone number, email, and website. If your industry requires license numbers (construction, electrical, plumbing), include them prominently — clients look for this and it builds trust immediately.
Step 2: Add the client's information
Below your details, add the client's name, company name (if applicable), address, and email. If the quote was prompted by a site visit or consultation, reference it — for example, "Following our site visit on March 10, 2026." This personalizes the quote and reminds the client of your conversation.
Step 3: Describe the scope of work
This is the most important section. Write a clear, detailed description of exactly what you will deliver. Be specific about:
- What work is included (e.g., "Remove existing kitchen countertops and install new granite countertops, including cut-out for undermount sink")
- What materials you'll use (e.g., "2cm Santa Cecilia granite, Grade A")
- What is explicitly excluded (e.g., "Does not include plumbing disconnection/reconnection or appliance removal")
- Timeline and milestones (e.g., "Estimated completion: 3 business days from start date")
A vague scope is the number one cause of disputes. "Kitchen renovation" means different things to different people. "Remove and replace countertops, backsplash tile installation on 15 sq ft area, and hardware installation on 12 cabinet doors" leaves no room for misunderstanding.
Step 4: Add line items with pricing
Break the job into individual line items. For each item, include:
- A clear description
- Quantity (hours, units, square feet, etc.)
- Unit price
- Line total (quantity x unit price)
Separate materials from labor so the client can see where their money goes. This transparency builds trust and reduces pushback. For example:
- Granite countertop — 35 sq ft @ $65/sq ft = $2,275
- Undermount sink cut-out — 1 @ $150 = $150
- Installation labor — 8 hours @ $85/hr = $680
- Removal and disposal of old countertops — 1 @ $200 = $200
Step 5: Add totals and taxes
Calculate the subtotal (sum of all line items), add applicable taxes, subtract any discounts, and display the total prominently. Make the total the most visible number on the page — bold, larger font, or highlighted. The client should be able to find the total in less than two seconds.
Step 6: Set the validity period and terms
State how long the quote is valid. The standard range is 14 to 30 days, depending on your industry:
- 14 days — trades and construction where material prices fluctuate
- 30 days — professional services, freelancing, and consulting
- 7 days — urgent or high-demand work where your schedule fills quickly
Add your payment terms: deposit amount (typically 25-50% for larger jobs), payment schedule, and accepted payment methods. Include a signature line where the client can formally accept the quote by signing and dating.
Pricing strategies for accurate quoting
- Cost-plus pricing — calculate your actual costs (materials + labor + overhead) and add your markup (typically 15-30%). Simple and transparent, but requires accurate cost tracking.
- Market-rate pricing — price based on what competitors charge for similar work. Research 3-5 competitors to find the going rate in your area.
- Value-based pricing — price based on the value you deliver, not the cost to you. If your work saves the client $50,000/year, charging $10,000 is reasonable regardless of your hours.
- Fixed-price quoting — one total price for the entire project. Simpler for the client but riskier for you. Build in a contingency buffer (10-15%) for unexpected complications.
- Time and materials — charge for actual time spent plus materials used. Less risky for you but less predictable for the client. Consider capping it with a "not to exceed" amount.
Tips for writing quotes that win jobs
- Respond quickly — the first quote to arrive often wins. Aim to send your quote within 24-48 hours of the client's request.
- Be detailed, not vague — a detailed quote shows expertise. Clients trust you more when you clearly understand the scope.
- Itemize everything — breaking costs into line items helps clients see value. A single "$5,000" line feels expensive; the same amount broken into materials, labor, and specific tasks feels justified.
- Include exclusions — stating what's NOT included is just as important as what's included. This prevents scope creep and disputes.
- Add a personal note — a brief message thanking the client for the opportunity or referencing your conversation makes the quote feel less transactional.
- Use professional formatting — a well-designed PDF with your logo, consistent fonts, and clean layout signals professionalism. First impressions matter.
Following up on your quote
Sending the quote is only half the job. Most quotes need at least one follow-up to convert:
- Day 1 — send the quote with a brief cover message explaining the key points and inviting questions.
- Day 3-5 — follow up with a friendly email: "Just checking in — did you have any questions about the quote I sent?"
- Day 10-14 — if no response, follow up once more. Mention the validity period: "Just a reminder that this quote is valid until [date]. Happy to adjust anything if needed."
- After expiry — if the quote expires, let the client know you're happy to provide an updated quote. Prices may have changed.
Don't follow up more than 2-3 times. If they're interested, they'll respond. If not, move on — but keep the door open for future work.
Generating quotes in bulk
If you need to send multiple quotes — for example, responding to several RFQs or quoting similar jobs for different clients — you can automate the process. Create a quote template with dynamic fields like {{client_name}}, {{scope}}, and {{total}}. Upload a spreadsheet with your client data, and PDFMakerAPI generates a personalized PDF quote for each row.